Terms of service

These terms govern the use of the CribleAI service provided by the CribleAI project to organisations ("Customer") for their professional use. CribleAI is offered to businesses only, not to consumers. The order form signed with the Customer prevails over these terms where they differ.

A workspace giving the Customer's users access to AI models, where each message is inspected before it leaves and handled according to rules the Customer sets: sent as is, with sensitive values removed, routed to a private model, sent after a warning, or blocked.

The Customer's administrators invite users and manage their access, teams and rules, and are responsible for keeping the list of users current. Credentials are personal and must be kept confidential.

The service must not be used for unlawful purposes, to attempt to get around its protections, to probe or disrupt its security, or in breach of the terms of the AI model providers it gives access to.

Answers are produced by AI models and can be inaccurate, incomplete or out of date. Users are told they are interacting with an AI system. They remain responsible for reviewing answers before relying on them, particularly for legal, financial, medical or HR decisions.

The Customer remains the owner and controller of its data. We process it only to provide the service, under the data processing agreement annexed to the order form, and do not use it to train AI models. At the end of the contract, data is returned or deleted as the agreement provides.

Detection and routing substantially reduce the risk of sensitive data leaving the Customer's control but cannot catch every case. The Customer configures rules suited to its risks and trains its users.

As set out in the order form.

Liability is limited as set out in the order form, except where the law does not allow such limitation.

As set out in the order form. Either party may terminate for a material breach left unremedied for 30 days after notice.

These terms are governed by French law. Disputes that cannot be settled amicably go to the competent French courts.